Privacy Policy
This policy explains what information Big Wave Slides collects, how we use it, and your choices. We never take payment online — requests are handled by our team.
Information we collect
When you submit a request, quote, booking, review, or contact form, we collect your name, email, phone, event details, and any message you provide. We also collect basic analytics (pages viewed, device type) to improve the site.
How we use it
We use your information to respond to requests, prepare quotes, coordinate deliveries and events, send transactional emails, and improve our services. With your consent we may send occasional offers; you can opt out anytime.
Sharing
We do not sell your data. We share information only with service providers that help us operate (email delivery, hosting, analytics) and when required by law.
Cookies & analytics
We use essential cookies for cart and session functionality, and optional analytics (Google Analytics, Microsoft Clarity) to understand usage. You can control cookies in your browser settings.
Data retention & security
We keep request and order records for as long as needed to serve you and meet legal obligations. We use reasonable safeguards, including encrypted connections and hashed passwords.
Your rights
You may request access to, correction of, or deletion of your personal data by contacting us. If you have an account, you can update your details in your profile.
Contact
Questions about this policy? Reach us through the contact page and we'll be happy to help.